FAQ
Frequently Asked Questions
If you have questions about ASTRID bottle stopper or at any point or can’t find the answer you were looking for, you can call or email us directly at [email protected]. For issues about your orders or our refunds, please refer to our team. Helping you answer all your questions and solving any problems you may have is our top priority.
"ASTRID" is a brand of bottle stopper company in Shanghai, China, we focused on high-performance bottle stopper designing and manufacturing, cost-effective and fast response are the main strengths in our company, our production has strictly executive according to the products quality system.
We offer a wide range of bottle stopper with ODM/OEM service. Such as glass bottle stopper, wood cap bottle stopper, zamak bottle stopper and plastic bottle stopper with fully customizable options.
We are the 100% manufacturer specialized in designing and manufacturing bottle stopper.
ASTRID focused on designing and manufacturing a wide range of bottle stopper, we provide ODM service to you. If you have a special request for products, we accept custom orders and OEM/ODM.
You can get a quote by visiting the contact us page and fill the form to get a quote, or you can just simply phone or email us. Based on a large variance of requirements from project to project, most quotations need to be prepared by your need.
You will typically receive your quotation within 1-2 business days for most requests.
Yes, we recommend that you try our pouches before you purchase them. This ensures that you get the right product you desire. Please visit our sample policy to know more details and sent us message to get your quote. Our sales team will get back to you about your business sample.
The price is negotiable. It can be changed according to your quantity. When you are making an inquiry, please let us know the product you need and the quantity you want. We will send you a quote ASAP.
Every customer deserves the highest level of manufacturing and packaging services.
This is why our industry leading quality system extends throughout the supply chain from sampling
to final delivery time.
This ensures quality products and timely delivery you can count on.
Complete traceability comes standard here, along with full FDA compliance. You also have access to our innovative in-house manufacturing for verification and testing solutions. We have a proven track record of creating smart, go-to-market solutions- all supported by a robust quality system.
We provide 2 years warranty for bottle stopper. Every after-sales problems will be recorded in our systems, and every month have a quality meeting to proposed and solved in the shortest time.
Yes. You can ask for a quote online, manage the delivery process and submit your payments online.
While our products technically have no minimum order quantities, recommended MOQs are in place (which will differ based on products type, printing, or processes) to prevent individual unit prices from becoming too costly to recommend. Check with your Product Specialist to learn the recommended MOQ of any of our products.
Please send us your interested product via email by [email protected] or Talk to us on phone via +86 18676534296, we will reply you in the shortest time as we could.
All of our products are carefully packaged with care to withstand the potentially harsh elements of travel. You can expect your products to arrive in the same condition they left our facilities. Most of our products require minor assembly upon arrival.
Production time can range from 5 to 25 business days depending on products type, requirements many other factors. Greater customization with more additional processes generally yields slightly longer production times. For your best estimate in the timeline, consult with your Product Specialist.
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